FAQs
If you are thinking about closing a service, you might have a lot of questions regarding this.
Fortunately, we are here to help you and we are pleased to answer all of your questions.
We help customers cancel their unwanted subscriptions quickly and easily.
A lot of companies make cancelling subscriptions difficult, from keeping you on hold in a queue through to only accepting written cancellation notice in the post. That’s why we’re here to make it easier. Simply fill in the details online and pay a nominal fee of £9.99. We will print and send a cancellation letter directly to the company’s head office in the post, saving you time and providing proof that you’ve cancelled from a specific date. No waiting in telephone queues or waiting for live chat operators. No need for a printer, stamps, envelope or paper. Just tell us what you want to cancel, when and why, we’ll do the rest..
We want to save you all the trouble of canceling subscriptions. Therefore, instead of canceling your subscriptions over the phone or priting and mailing letters, you can do this quickly and easily via our website.
- Fill in your details. Using a combination of AI and your input a letter is generated by our systems and instantly sent to our delivery partners (ClickSend/Lob) to be printed and posted.
- You choose the date on which you wish to cancel your subscription. If you are moving, for instance, it may be that the date is different from the earliest possible date. If you want to leave as soon as possible, you can choose this option. This will also be automatically filled in pn the letter from the information you provide.
You must sign the cancelation letter to make the cancelation legally valid. Letters can also be signed online using a digital signature. We use your payment intention as a digital signature and this is automatically created when generating your cancelation letter.
To be able to ensure termination of your contracts we need some basic personal information from you and in some cases a client number. We also automatically generate a digital signature when generating your cancelation letter.
These days, cancelling a subscription is not easy. Organisations make it difficult for you as a consumer by placing obstacles in the way so that many people drop out of the subscription process. Often, after a long telephone queue, you get a sales representative on the line who asks you lots of questions and tries to persuade you to stay a customer for a little longer.
This process is time-consuming and, in some cases, the power of persuasion can be so great that many customers decide to remain.